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What is TRUE's return policy?Updated 8 months ago

Domestic Return Policy

Footwear, apparel and gear that is new and unworn can be returned within 30 days of receipt for a full refund or 1-time exchange. TRUE will provide a prepaid FedEx ship label for your original return. Original shipping fees are not refundable. If an item is worn, a $15 fee will apply per our 30 Day Trial.

To start a return or exchange visit our returns portal at here.


US Territories & Canada

New and unworn footwear, apparel and gear can be returned within 30 days of receipt for a full refund however the customer is responsible for return shipping.



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